Accessibility statement for Make an FOI request to South Derbyshire District Council

This accessibility statement applies to the ‘Make an FOI request to South Derbyshire District Council’ service.

Using this service

We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • get from the start of the service to the end using just a keyboard
  • get from the start of the service to the end using speech recognition software
  • listen to the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the text in the service as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

We know some parts of this website are not fully accessible:

  • your session will time out after 120 minutes of inactivity

Feedback and contact information

If you have difficulty using this service, contact us.

As part of providing this service, we may need to send you messages or documents. We’ll ask you how you want us to send messages or documents to you, but contact us if you need them in a different format. For example large print, audio recording or braille.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

We are committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non accessible content

Disproportionate burden

Your session will time out after 120 minutes of inactivity. If you haven't submitted your enquiry yet any information you've entered will be removed from this service. You can extend this limit by navigating to another page in the service, for example by clicking 'Continue' or 'Back'. Because this is a security requirement, to ensure your personal information can't be accessed by anyone else using the same device, we believe that altering this time limit would be a disproportionate burden within the meaning of the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 15 March 2022. It was last reviewed on 17 February 2025.

This service was last tested on 13 August 2024. The test was carried out by Zoonou.